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Investor Grievance Escalation Matrix-Depository Participant-38700 and Key Managerial Personnel (Only Demat account)

ANNEXURE-A

INVESTOR GRIEVANCE ESCALATION MATRIX-DEPOSITORY PARTICIPANT 38700(CDSL) & IN304810 (NSDL) AND

KEY MANAGERIAL PERSONNEL

Particular

Contact person/Designation

Address

Contact No

Email_ID

Working Hours

Client/Head of Client Serving

Mr. Nikhil Kumar- Manager

Capital Market Service Cell Branch, MMO Building Ground floor, Fort, Mumbai-400001

022-49628971

centraldemat@centralbank.bank.in

10:00 am to 05:00pm

Compliance Officer

Mr. Mrityunjay Kumar Jha- Chief Manager

Capital Market Service Cell Branch, MMO Building Ground floor, Fort, Mumbai-400001

+917506369903

agmmum4082@centralbank.bank.in

10:00 am to 05:00pm

CEO

Mr. Ranjit Singh - DGM

4th Floor, Chandermukhi Building, Central Bank Of India, Resource Department, Nariman Point. Mumbai-400021

022-66387780

dgmresources@centralbank.bank.in

10:00 am to 05:00pm

 

In absence of response/complaint not addressed to your satisfaction, you may lodge a complaint with (CDSL at https://www.cdslindia.com/Footer/grievances/aspx) , (NSDL at https://www.epass.nsdl.com/complaints/websiteecomplaints.aspx) or (SEBI at https://scores.sebi.gov.in/scores-home) or with. Please quote your complaint Ref. No. while raising your complaint at SEBI SCORE/Depository portal.